Speakers

Dharmesh joined Amazon in 2013. He currently leads WW Selling Partner Services, whose mission is to enable the long-term success of our selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating our selling partners’ business growth. Prior to Amazon, Dharmesh worked at Microsoft, his own startup, and Bain & Company, and he has multiple degrees from the Massachusetts Institute of Technology and Harvard Business School. Dharmesh enjoys spending time with family and friends, and travelling to new places around the world.

Claire is focused on ensuring bad actors are unable to operate in Amazon’s store or commit fraud and abuse through selling accounts, as well as the seller experience for Account Health, including Account Health Dashboard (AHD), Rating (AHR) and Assurance (AHA), and seller account compliance. She has worked at Amazon for over 14 years and in the seller business for 6 years in a number of different roles, formerly leading programs such as small business empowerment, seller communities and Strategic Account Services. She lives in Seattle with her family.

Doug Herrington has served as CEO of Worldwide Amazon Stores since July 2022. In this role, he leads numerous businesses, including Amazon’s online and mobile shopping experiences worldwide, global operations and fulfillment, Prime, Amazon Grocery, Amazon Business, Selling Partner Services, and Amazon Health Services. He joined Amazon in 2005 to launch the Amazon consumables business and was named senior vice president of North America Consumer in 2015. Doug is passionate about building and innovating. He led teams that invented services such as Subscribe and Save, Amazon Fresh, Amazon Business, Alexa Shopping, and Buy with Prime. Before joining Amazon, he was the founder and CEO of KeepMedia and previously served on the executive team at online grocery retailer Webvan. Doug received a BA in economics from Princeton University and holds an MBA from Harvard Business School.

Martha Stewart is the Founder of the first multi-channel lifestyle company, Martha Stewart Living Omnimedia, an entrepreneur, bestselling author of 99 to date lifestyle books and Emmy award winning television show host. Reaching more than 100 million devoted fans on a monthly basis through her magazines, television shows, books, and products for the home, sold on Martha.com and at multiple retail and online outlets, Martha is the “go-to” source for the homemaker. She and her talented staff provide trusted, timely, and useful information on all aspects of everyday living: cooking, entertaining, gardening, home renovating, collecting, organizing, crafting, healthy living, holidays, weddings and pet care, both in print and social media. test

Joy Chang is the Director of Selling Partner Support at Amazon, managing the product, technology, and editorial teams that power the features and tools selling partners use to contact support and resolve issues. Joy began her career in finance before earning her MBA from the Wharton School of the University of Pennsylvania. Since joining Amazon 12 years ago, Joy has held a number of different roles focused on building customer experiences in our store. Last year, Joy transitioned to Selling Partner Services to improve the support experience for selling partners. She currently lives in Bellevue, Washington with her husband and two children. Outside of work, she enjoys cooking, creating art in different mediums, and running.

Lauren Corby is a Senior Technology Business Development Manager at Amazon, where she focuses on helping technology providers and agencies scale their Amazon Ads business to meet the needs of advertisers. Lauren spearheads product-based partnerships, assisting brands in bringing their creative vision to the shopper experience. Previously, she spent a decade at Nielsen, holding roles in technology, product, and global partnerships, and was the primary inventor of four technology and data science patents. Leveraging her passion for emerging technologies, including geospatial engineering, identity resolution, and generative artificial intelligence (AI), Lauren has built transformative partnerships with some of the largest advertising channels. Based in New York, she keeps busy restoring an 1800s home with her husband, Chris, and their two pugs.

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Jenna Owens leads Selling Partner Support at Amazon. Jenna brings 20 years’ experience in tech and operations, including roles at McKinsey, Google, and a brief stint as COO of GameStop in 2021. Jenna first began her Amazon career in FC operations in 2006-2008 and lead omnichannel initiatives in Amazon’s grocery business 2017-2022. Jenna returned to Amazon in 2023 to lead Selling Partner Support. Jenna has an MBA from NYU Stern and a B.A. from Amherst College. Jenna balances work with baking, yoga, marathons, and family time.

Avinash (Avi) Ravi is Amazon’s Director of Selling Partner Growth. Avi’s team builds tools that help sellers to find success in our stores, thrive, and build great brands. Avi is a graduate of the Georgia Institute of Technology (Georgia Tech), where he earned a B.S. in Computer Engineering, a M.S. in Electrical and Computer Engineering, and a minor in Computer Science. He also holds an MBA from Columbia Business School. Avi joined Amazon in 2014.

Piyush Saraogi is the Vice President of Fulfillment by Amazon (FBA) at Amazon. FBA is a service that allows independent businesses to outsource order fulfillment to Amazon, providing them a seamless experience to leverage our physical and technical infrastructure to serve customers across the world with fast delivery. The team’s mission is to create a best-in-class experience for sellers to operate and grow their business on Amazon by equipping sellers with tools, features, and storage/transportation options to maximize their financial returns. Piyush is a graduate of the University of Chicago, where he earned an MBA from the Booth School of Business.

Katie Scott is the Director of Selling Partner Communities at Amazon, focused on building lasting connections with and among our sellers. She is a 12+ year Amazonian and focuses on fostering an active and helpful community and information exchange that contributes to seller engagement and success, inclusive of Seller Forums, Selling Partner News, social media strategy, and Accelerate.

Matt Warren is a software engineer, former Amazon selling partner, and founder and CEO of Veeqo—Amazon’s free multi-channel shipping software. Matt is passionate about three things: his family, ecommerce, and his home country, Wales. He started Veeqo because like many selling partners, he wanted to spend more time focused on growing sales, but was often stuck managing siloed fulfillment logistics and untangling cross-channel selling challenges. In 2021, Amazon acquired Veeqo and is now used by more than 50,000 selling partners worldwide.

Mary Beth Westmoreland is VP of Selling Partner Experience at Amazon. Mary Beth’s teams build tools, create communities and provide support for all of Amazon’s global selling partners to enable their success and growth. Mary Beth started as a programmer and has spent her career leading product and tech teams. Prior to Amazon, she was CTO at cloud software company Blackbaud and before that, she served as VP of research and development at Ipswitch, Inc.

Charles is a Vice President and Associate General Counsel at Amazon. Charles leads legal support for Amazon’s selling partner business, including brand protection, customer trust, and product safety and compliance. Among other things, Charles helped launch Amazon’s Brand Registry and Project Zero programs, and in 2020 Charles launched Amazon’s Counterfeit Crimes Unit, which remains part of his team. Prior to his current role, Charles managed commercial litigation for Amazon, and prior to Amazon Charles was a litigator in private practice in Seattle.

Chris Anderson is a Senior Product Manager at Amazon focused on building tools that allow selling partners to easily manage their 3D content. Chris brings his passion for photography to Amazon where has been instrumental in delivering new visual content management tools that improve the selling partner experience. Based in Seattle, Chris spends much of his free time exploring the mountains of the Pacific Northwest.

Eric Chung is the Senior Manager of Global Sponsored Products Marketing at Amazon Ads. After eight years working in finance in the consumer packaged goods industry, Eric joined Amazon in 2017 to focus on international retail expansion. In 2019, he moved to Amazon Ads as a marketing leader, where he and his team help advertisers grow their businesses with Sponsored Products. Born in Korea, Eric has lived on three continents, giving him a global perspective. Outside of work, he enjoys going to Seattle coffee shops for a cold brew.

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Jorge Escalante is a Principal Marketing Manager at Amazon, leading go-to-market strategies for new products and initiatives that help Fulfilled by Merchant (FBM) selling partners succeed. He holds an Master of Science degree in Marketing from Johns Hopkins University and has over 10 years of experience in marketing, commercial, and digital strategy at P&G, CEMEX Research Group, and now, Amazon. Originally from Mexico and Spain, and having lived in over nine countries, Jorge has a diverse international background. He now resides in Seattle with his wife and two dogs.

Marc Girdlestone is a Senior Product Manager at Veeqo, an Amazon company. For the past six years as a Product Manager, he has developed solutions that help ecommerce businesses streamline operations across channels like Amazon, Shopify, eBay, and Walmart. During this time, Marc spearheaded the launch of Veeqo's Digital Picking tool to improve warehouse picking accuracy and speed. He also played a key role in the release of Veeqo's US shipping product, which automatically selects the cheapest carrier rate meeting delivery promise. Originally from London, Marc is now based in Wales with his two children, and enjoys spending his free time helping them build Lego robots. He is passionate about optimizing multi-channel ecommerce through innovative software.

As a Product Manager at Amazon, Ashish Gupta leads product development initiatives that support Fulfilled by Merchant (FBM) sellers improve their performance and grow their business. After earning his MBA from Vanderbilt University, Ashish joined Amazon in its Pathways Leadership Development Program. Since then, he has led strategic initiatives for multiple business lines focused on efficiency and expansion. Originally from India, Ashish now lives in the Bay Area with his wife. Outside of work, he loves hiking, traveling, and hosting friends and family.

As a Senior Product Manager at Amazon, Aakanksha Jain leads products and initiatives that focus on enhancing buyer and seller experiences for Fulfilled by Merchant (FBM) orders. With over eight years of experience in product management, she specializes in creating data-driven, user-friendly interfaces and has developed global tools for improving post-order experiences in the ecommerce fulfillment space. Before joining Amazon, Aakanksha worked for Wayfair and Comscore and holds a Master of Information Systems. Now residing in Austin, she enjoys an outdoorsy lifestyle, often exploring national parks and playing badminton.

Kate LaChapelle is a Senior Technical Product Manager at Amazon with over 15 years of experience developing and launching ecommerce solutions. As a member of the Amazon Selling Partner Services organization for the past four years, she’s owned products that help brands grow their business in Amazon's store. Kate is passionate about providing sellers with the accurate and relevant data, insights, and tools they need to help them be successful. An Arizona native, she enjoys hiking and spending time with family.

As the Head of Product at Veeqo, an Amazon company, Michelle Lau oversees product management. With over 10 years of experience working across different industries, Michelle is passionate about building software for small and medium-sized businesses that supports their growth. Michelle currently lives in Toronto with her husband and daughter.

Shea McNichol is a Senior Product Marketing Manager at Amazon, specializing in helping selling partners successfully launch new products. With over a decade of experience in product management, brand management, customer relationship management, loyalty, and personalized marketing, she is dedicated to creating solutions that empower selling partners across the world to introduce new selection and build brands that delight customers. Based in Phoenix, Shea enjoys spending time with her family, exploring the outdoors (weather permitting), and horseback riding.

As a Senior Manager at Amazon, Heather Pann delivers innovative tools for selling partners in our store. With over 20 years of experience, she’s passionate about driving change through emerging technologies and evolving the third-party landscape at Amazon. Heather lives in Michigan with her son, who she loves to spend quality time with gardening, swimming, skiing, and creating fun new art projects.

Ilene Rafii is a Principal Product Manager leading the Brand Technology team for Fashion Fit, overseeing tooling to improve the fit experience for brands, selling partners, and internal customers. After earning her MBA from Harvard Business School, Ilene initially joined Amazon as a Product Manager where she led the Customer Experience (CX) product team at Amazon Style. In her free time, Ilene enjoys staying outdoors and gardening.

Giorgio Riboldi is a Senior Risk Manager for EU Regulatory Compliance at Amazon, managing the implementation of compliance programs like the General Product Safety Regulation. Giorgio has been part of the compliance team since 2016 and has overseen complex programs like product safety, recalls, and regulatory framework in the EU. With over 10 years of experience, Giorgio is committed to helping improve the selling partner experience in Amazon's store while ensuring products comply with applicable regulations. Originally from Italy, he now lives in Luxembourg with his wife and daughter, and enjoys playing basketball and table tennis.

Jasleen Sachdeva is a seasoned Senior Product Manager specializing in Fulfillment by Amazon (FBA) supply chain strategy for Amazon extra-large (AMXL) items. Jasleen joined Amazon after earning her Masters in Supply Chain Engineering from Georgia Tech, serving in multiple different roles across our supply chain. Her expertise lies in working backwards from selling partner feedback to launch new products and initiatives that streamline their supply chain experience. Outside of work, Jasleen loves singing and being out in the nature with her sweet goldendoodle, Elina.

As a Senior Business Developer at Amazon, Jennifer Sarullo leverages over 15 years of experience in the wholesale fashion industry to optimize strategies across product categories. She drives new product selection, secures first sales, and has conducted extensive research on factors influencing cold start to scale processes that boost top-line growth. Prior to joining Amazon in 2021 as a Senior Customer Success Manager, Sarullo built a career as a business development and merchandising professional. A native New Yorker, she enjoys an active lifestyle, including traveling, concerts, yoga, and playing soccer with her son.

As a Product Lead for Amazon Business, Darshi Shary works to equip selling partners with tools to improve their delivery operations for business customers. With over 17 years of experience in product, marketing, and supply chain, she leans on her MBA from the Kellogg School of Management and Bachelor degree in Industrial Engineering to build holistic solutions across Amazon, sellers, and carriers. Outside of work, you will find her yes, and-ing while performing improvisational comedy.

Karen Shen is a Senior Technical Product Manager at Amazon, specializing in Fulfillment by Amazon (FBA) capacity management. Since 2022, she has played a pivotal role in transforming the FBA capacity management experience, enabling selling partners to efficiently manage and request additional capacity. With over nine years of product management experience, Karen's strategic insights have empowered selling partners to maximize sales and scale their businesses at their desired pace. Outside of work, she enjoys traveling and exploring new restaurants.

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Leon Tsivin is a Senior Product Manager at Amazon where he oversees automation tools that reduce the cost of 3D asset creation. With 15 years of product, supply chain, and manufacturing experience, Leon is passionate about technology at the intersection of the digital and physical worlds. Prior to joining Amazon, Leon sold products in Amazon's as part of two different roles, giving him tremendous insight into the challenges that selling partners face, which he now helps to solve. Leon lives in New York City with his wife and two sons.

As the Senior Business Development Manager for Amazon Lending, Sheri Ullmann and her team build strategic partnerships to support selling partners in growing their businesses. Sheri joined the Amazon Lending team in 2022 after previously working at Amazon Web Services (AWS), and holding roles within strategy consulting and banking. A graduate of Cornell University and the Wharton School of the University of Pennsylvania, Sheri enjoys spending time outdoors with her husband and toddler, and cooking spicy Asian cuisine.

Matt Warren is a software engineer, former Amazon selling partner, and founder and CEO of Veeqo—Amazon’s free multi-channel shipping software. Matt is passionate about three things: his family, ecommerce, and his home country, Wales. He started Veeqo because like many selling partners, he wanted to spend more time focused on growing sales, but was often stuck managing siloed fulfillment logistics and untangling cross-channel selling challenges. In 2021, Amazon acquired Veeqo and is now used by more than 30,000 selling partners worldwide.

Michelle Winters is the Director of Global Product Marketing for Amazon Ads. In her current role, she leads marketing across advertiser and publisher-facing products, product education and certification, analyst relations, and developer marketing. Before joining Amazon, Michelle was the Director of Ads Product Marketing at Meta, where she focused on core ads and innovation. Michelle has a Master and Bachelor degree in Electrical Engineering and Computer Science from MIT.

Martha Stewart is the Founder of the first multi-channel lifestyle company, Martha Stewart Living Omnimedia, an entrepreneur, bestselling author of 99 to date lifestyle books and Emmy award winning television show host. Reaching more than 100 million devoted fans on a monthly basis through her magazines, television shows, books, and products for the home, sold on Martha.com and at multiple retail and online outlets, Martha is the “go-to” source for the homemaker. She and her talented staff provide trusted, timely, and useful information on all aspects of everyday living: cooking, entertaining, gardening, home renovating, collecting, organizing, crafting, healthy living, holidays, weddings and pet care, both in print and social media. test

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